CLIENT
TESTIMONIALS
Our client feedback is a testament to the personalised care and dedicated guidance we provide, showcasing the profound impact of our services.
“The quality of support I received from Jan was 1st class. I went from being so angry and mixed up to
being close to my old self within 12 months. Her easy going way and general personality helped me
open up about stuff that I had been holding on to for so long. The impact it has had for me is immense and I can’t thank her enough.
It has essentially changed my life. I sleep better, have no anger that impacts my daily life beyond getting wound up by busy work and family life which is normal. I am better equipped to deal with situations now, and can better understand that not everyone will have the same values as me. It has helped with family life, now i am not being angry towards my loved ones, with everyone else benefitting from my improvements.
I would 100% recommend Jan and can’t thank her enough for how she supported me.”
– April 2025
“Jan was excellent and super helpful. The support I got was of a high standard and really helped me when I was really struggling. Jan created a warm and caring environment that really helped me to open up and made me feel heard, whilst also being calming“
– April 2025
“Janey has provided incredible support over the last two years. She has been a constant in the ups and downs of normal life, always there to offer support and appropriate challenge.
I have become more emotionally literate, able to challenge my own perceptions, and have become a better husband and father as a result.
I wouldn’t hesitate in recommending Janey so anyone.”
” Jan has been amazing, very easy to talk to and very understanding.
The support I received has given me a more positive outlook on my life.
I would recommend Mind and Environment Counselling as it changes your mindset and it helps to talk about your problems.”
“Janey has helped me to overcome so much stress and anxiety in my life. Her dedication, empathy, commitment and attention to my person details made me feel very heard and understood. Janey offers advice and guidance in a way that is designed to be thought provoking and encourage insight into one’s self. I always valued Janey’s input and I would leave every phone call feeling so much better about myself, my life and my confidence in myself to work though challenges.
When I first begun sessions I was at breaking point and struggling to heal. With Janey’s support and advice, I was able to work through this and today, I am such a stronger and more resilient person. I now have more confidence in myself and am immeasurably happier. I would like to thank Janey so much for her unbelievable support and guidance. If I do return to counselling it will be to work with Janey. Thank you so much again for your incredible support!”
“Having had a complicated relationship with food pretty much all my life, and it was making me incredibly miserable, I was looking for a therapist with a particular experience in emotional eating and body image. Janey is a delight; she offers a variety of strategies and tools but really, she’s exactly what I needed: a sounding board and a gentle but encouraging guide/course corrector while I was unpacking my problems and finding my own solutions to them. Thanks to her guidance and tools she’s given me, I feel totally confident in being able to manage my anxieties and triggers. I feel like a new person! Thank you Janey x”
“Thank you so much for your kind words and guidance throughout our session. I truly appreciate all the support and tools you’ve provided me with during our time together. Your encouragement has been invaluable and I really am so very grateful having you as my counsellor.”
“I am very happy with the quality of support that I have received. Janey clearly knows what she’s doing and creates a genuine feeling of being non-judgemental and open-ness in her sessions. I felt very secure exploring events, feelings and thoughts that were, at least initially, very difficult for me. Janey always comes across that she cares and is open and friendly, but protects her professionalism at the same time in a very skilled way. This in itself fosters a feeling that I had made the right decision in choosing Janey.
I feel like I can begin to live again – probably for the first time since very early childhood! I have been able to structure my thoughts in a much more productive way and have relearned (and learned in some cases) how to manage certain emotions and relationship connections. I feel like I’ve been given a new lease of life with some really helpful tools to that help to realign myself.
I would 100% recommend Mind and Environment Counselling Services”
“Janey is very helpful, kind and lovely person. She made my days much happier and gave me hope that I can do much more for myself if I only believe in my strengths.I want to say thank you for my sessions:) .“
– November 2023
“I felt relaxed talking in the sessions and because of this I found I opened up about a lot more than I thought I would have. I feel much more at ease and have been able to get some perspective on some of the habits and issues I’ve been struggling with.“
“In a word; exemplary.
I’ve copied the below from my email as I wrote that before filling this out, but it seems to answer the above question pretty well.
Your professionalism, guidance, comfort and patience has been unwavering both during and in between our weekly sessions. I’d never really spoken to anyone about my thoughts and feelings before we started working together. Thank you for your constant reassurance and for providing me a safe, non-judgemental space to open up and be vulnerable. You found the perfect level of, and balance between; challenge, encouragement, and empathy. I was always grateful for the different ways and different resources you used to try and get me moving forward again. I felt your kindness in my lowest moments and I appreciated that you didn’t give up on me, even when it felt like I’d given up on myself.
I don’t quite know how to get across the impact of the support. Other than to say I’m not sure where, or if, I’d be without it; and I don’t say that lightly.
Transitioning to a new councillor was a really tough process for me. The support during this time, to make sure I was ok, went above and beyond what normally might be expected.
I have already recommended Mind and Environment to others”
“It has completely transformed my mindset and how I feel about myself. I felt so disconnected from myself when I began and was incredibly lost and unhappy. Working with Janey has brought me out of that cocoon of negativity and self-hate into a place where I feel so confident and clear in my mind about what I want from life and how I want to feel about myself. Whilst I know that there will be more tough times ahead, as there are in life, I feel much better equipped to ride these times out and to tackle them with self-love instead of doubt and anxiety. I am a totally different person and am in a place where I feel connected to myself and love myself. This felt utterly impossible 6 months ago when I began working with Janey. I cannot thank her enough. Bring on life!“
– July 2024
“I have gained so so much from counselling and feel very lucky to have found Janey as a practitioner.
I feel like like I’ve gained an invaluable insight into why my brain works the way it does and rather than feeling lost and angry it all seems to make sense. That doesn’t negate when things are difficult but you have given me the tools to make it much more manageable and less distressing.”
“Janey was so supportive but challenging at the same time, she made me realise things that I hadn’t thought of and to think on about. Janey is gentle and honest, she is a great person to work with. Janey comes up with brilliant ideas to strategies that can help you without any judgement. I am now aware of my feelings around my problem and how to process them, also aware of how know to know of my negative feelings.”
“Incredibly patient and understanding, as well as challenging at an appropriate level to get the most out of the sessions as well as bring out new thoughts and emotions previously not considered relevant which ended up being. Felt valued and that I wanted to be heard as well as able to open up on sensitive topics. Came in being unsure, however soon found the aim of “Not feeling I need counselling anymore” to be appropriate and achievable.”
– October 2024
“I must note such things as her warmth, empathy, open questioning; also modifying her approach to my needs and situation. She is able to use active listening and engages me well, which helped to draw me out and quickly creating a sense of trust.”
“I have really noticed an increase in my confidence as a result of the counselling and have become more aware and accepting of my needs, strengths and weaknesses. I am now more motivated to work on improving things in my life as I have seen the changes that can be made with the right support.
I would definitely recommend Mind and Environment! The counselling is very approachable and Janey was able to push me to consider how situations have impacted me rather than just ‘giving the answers’. This has greatly benefitted me as I am now more in-tune with my emotions and willing to delve deeper into things that have happened myself so I can understand them better.“
“I have really noticed an increase in my confidence as a result of the counselling and have become more aware and accepting of my needs, strengths and weaknesses. I am now more motivated to work on improving things in my life as I have seen the changes that can be made with the right support.
I would definitely recommend Mind and Environment! The counselling is very approachable and Janey was able to push me to consider how situations have impacted me rather than just ‘giving the answers’. This has greatly benefitted me as I am now more in-tune with my emotions and willing to delve deeper into things that have happened myself so I can understand them better.“
“I am deeply appreciative of Janey’s support during a challenging period. Her guidance has been invaluable, and I will carry the insights gained from our sessions with me. Janey’s open-door policy and the additional resources she shared via email were particularly thoughtful and beneficial to my growth.
The quality of support and counselling I received has had a deep impact on me, empowering me with tools and perspectives to navigate challenges better.
It has taught me to prioritise my mental health and stay in touch with my emotions. Through this support from Janey, I’ve gained valuable skills in understanding and responding to my feelings. Janey has enabled me to set healthier boundaries and develop resilience in handling challenges.
Overall, its been transformative, fostering personal growth and enhancing my relationships with others.
I would highly recommend Mind and Environment Counselling to anyone seeking compassionate and effective support.”
“Eveleen provided very high quality, insightful and helpful support. Some very appropriate and helpful book recommendations. Counselling has helped navigate a difficult situation. Eveleen got to the heart of things and allowed the space to feel. I would recommend Mind and Environment 100%“
– November 2024
“I felt very supported by Eveleen. The quality was 10 out of 10 the support as made me feel more trusting that people do understand and I would recommend mind and environment to some one. Thanx again.“
– October 2024
“It has really helped me to approach situations more calmly and I have found it easier to manage my anxiety and stop negative thoughts spiralling. The support has given me methods to help me with a variety of issues and I feel better about handling difficult situations now. I would definitely recommend Janey to someone needing support. She is kind and caring and always listens well without judgement or jumping to conclusions. I have always felt respected by her and she has given me a lot of ideas and help with my problems, which I will continue to use in future.”
– August 2024
“During my time with Laura I went through some big life changes, and with her help I was able to navigate through them and she has helped me to develop ways of dealing with negative thoughts so that in the long term I’ll be able to help myself using the tools developed. During a time of negative thought, she was able to offer support and really make a difference in how I was feeling about myself.
I would recommend Mind and Environment to others. Laura not only helped me deal with issues I had in the present but also spoke to me about how I’d help myself in the future. In doing so my time with Laura will hopefully help me in the long term. Laura made me feel very comfortable talking about issues, some that I haven’t’ spoken to anyone else about so it was was hard for me.
Laura is very responsive and helpful, I’ve found her support very valuable. We spoke through whatever topics I wanted to bring to the session and she helped me unpick what was worrying/bothering me.”
“Dear Jan,
Thank you for your email and apologies for the late response.
I really appreciate and value the time we talked together. I felt comfortable and at ease from the beginning and felt you understood my feelings and thoughts straight away which was so supportive. You are a very calm and intuitive and helped me to remember my joy of Jordan, I can’t thank you enough for that.
It means so much to me that you will smile and remember, it feels fitting that my wonderful son can still have that effect on me.”
“I would give Janey a 10/10 score. You were so helpful, attentive, respectful and you really made me feel supported and I am truly thankful for all your help and support. In my hardest moments you were able to support and accept what I was going through with no judgement. When you called ahead to the hospital in my darkest moment that was meaningful to me and your follow ups were appreciated.”
“I found the quality of support to be excellent. A safe calming space is provided with a clear knowledge of varying counselling strategies to adapt to the issues in hand.
The impact was immediate in terms of having a safe place to share. It’s helped to reframe some of the negative self talk and look at ways of managing anxiety.”
– August 2024
“I never felt comfortable telling anyone how I felt but Janey made me feel supported, listened to and understood. She didn’t judge me no matter what and offered helpful tools and resources to help my mood, as well as listening and working with my to figure out what was going on in my mind. Since finishing counselling my quality of life has improved loads and I can’t thank her enough for her help.”
“Therapy helped me to understand my thoughts and emotions, and realised how it impacted my personality. The therapist’s approach gave me a different perspective in terms of dealing with thoughts in every situation and particularly how I feel about myself. I felt heard throughout these sessions and the therapist gave me comfortable space to share my concerns. The therapist guided me to understand my emotions on a deeper level, feel confident and reduce negative self-belief. I am grateful for the therapy I received.”
“I worked with Janey for a couple of months and found her to give me a new perspective on my troubles. I felt more at ease after speaking with her and felt I was getting somewhere with sorting myself out. Unfortunately I am unable to continue with Janey at the moment but I will be requesting to work with her again in the near future.”
“Jan was very caring, thoughtful & supportive. I felt that she built great rapport and trust with me which made me feel safe to share what was going on for me. She was also very flexible, arranging to meet me online when I needed to which I really appreciated.
I feel more equipped to manage my issues and to feel I have more choice as to how to respond to thoughts, feelings and pain. I feel more focused on taking care of myself and focusing on the life I want to create & what I can do rather than what I can’t. Jan is very good at helping me to explore mindset and this has been what I have taken the most from our sessions together. I would recommend Jan to others.”
“I felt very much listened to and supported with my therapist with Mind and Environment Counselling. It has so far allowed me to learn more about myself and how my through processes work. I would recommend Mind and Environment Counselling to anyone that needed good quality and more affordable counselling. “
